WEXTTech Solutions
// services

Every layer of your technical stack, engineered and operated.

We don't sell point solutions. We design, build, and run the connected systems that make your business measurably faster, safer, and more resilient.

Service lines
07
Engagement
Project + Retained
Response
Same-day
Scope
Full stack

Service index

SVC-01Managed IT Support->SVC-02Cloud Infrastructure->SVC-03Cybersecurity Readiness->SVC-04Workflow Automation->SVC-05Software Systems Consulting->SVC-06Data Operations->SVC-07Technical Documentation->
SVC-01

Managed IT Support

Reliable day-to-day support for the devices, users, and tools your team depends on — with documentation so issues get resolved the same way every time.

Problem Signals

  • Recurring issues that never get fully resolved
  • No record of how problems were fixed before
  • Vendor and software questions land on the wrong people

WEXT Approach

  • Device and user support
  • Structured troubleshooting
  • Support workflows
  • Vendor coordination
  • Issue documentation
  • Knowledge base setup

Deliverables

Support workflowDevice inventoryIssue logVendor contact map

Business Impact

Fewer repeated problems, faster resolution, and a support process the whole team can rely on.

SVC-02

Cloud Infrastructure

A clean, organized cloud workspace where files, access, and collaboration tools are structured intentionally instead of growing by accident.

Problem Signals

  • Files scattered across drives, inboxes, and desktops
  • Unclear folder structure and naming
  • No reliable backup or recovery plan

WEXT Approach

  • Cloud workspace setup
  • File organization
  • Access permissions
  • Email and collaboration tools
  • Migration planning
  • Backup structure

Deliverables

Workspace structurePermission mapMigration planBackup policy

Business Impact

A cloud environment where the right people find the right files quickly, with structure that scales.

SVC-03

Cybersecurity Readiness

Practical access controls and security habits that lower everyday operational risk — focused on real-world readiness, not unrealistic guarantees.

Problem Signals

  • No clear record of who can access what
  • Inconsistent password and login practices
  • Former staff or vendors may still have access

WEXT Approach

  • Access controls
  • MFA guidance
  • Device standards
  • Permission review
  • Security habits
  • Risk reduction

Deliverables

Access reviewMFA rollout guideDevice standardsRisk summary

Business Impact

Reduced operational risk through clearer access, better habits, and consistent device standards.

SVC-04

Workflow Automation

Connect the forms, emails, documents, and tasks your team repeats every day so information moves automatically instead of by hand.

Problem Signals

  • The same data entered into multiple tools
  • Manual handoffs that get forgotten
  • Reports and follow-ups built by hand each time

WEXT Approach

  • Form-to-task workflows
  • Email automation
  • CRM process support
  • Document routing
  • Internal notifications
  • Repetitive task reduction

Deliverables

Workflow mapAutomation setupNotification rulesProcess docs

Business Impact

Less repetitive work, fewer dropped handoffs, and routine processes that run consistently.

SVC-05

Software Systems Consulting

Clear guidance on the tools you use — what to keep, what to consolidate, and how your software should actually fit together.

Problem Signals

  • Overlapping tools that do the same thing
  • Software nobody fully adopted
  • Integrations that were never finished

WEXT Approach

  • Tool selection
  • Stack cleanup
  • Integration planning
  • Internal software workflows
  • User adoption
  • Operational fit

Deliverables

Stack inventoryConsolidation planIntegration mapAdoption guide

Business Impact

A cleaner technology stack where each tool has a purpose and the pieces work together.

SVC-06

Data Operations

Turn scattered spreadsheets and manual reports into a clear reporting structure that gives leadership real operational visibility.

Problem Signals

  • Reports take hours to assemble by hand
  • Numbers disagree between sources
  • No clear view of key operational metrics

WEXT Approach

  • Reporting structure
  • Spreadsheet cleanup
  • Dashboard planning
  • Data organization
  • KPI visibility
  • Operational reporting

Deliverables

Reporting structureKPI definitionsDashboard planClean data sources

Business Impact

Faster, more trustworthy reporting and a clear view of the numbers that drive decisions.

SVC-07

Technical Documentation

Capture how your systems, tools, and processes actually work so knowledge lives in the organization — not in a few people’s heads.

Problem Signals

  • Onboarding depends on one or two people
  • No written record of how systems are set up
  • Repeated questions about the same processes

WEXT Approach

  • SOPs
  • System maps
  • Access records
  • Tool documentation
  • Support notes
  • Internal process guides

Deliverables

SOP librarySystem mapsAccess recordsOnboarding guide

Business Impact

Knowledge that stays in the business, smoother onboarding, and fewer single points of failure.

// next step

Not sure which layer to fix first?

A systems audit maps your entire stack and tells you exactly where the highest-leverage fixes are.

Book a systems auditSee our process

1000 Brickell Ave, Miami, FL 33131 — info@wexttechsolutions.com